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F.A.Q & Contact Information
Design & Proofing
Can I request a custom design or size?
Yes! We specialize in fully customized solutions — from business cards and signage to exhibition booths. Just share your specifications and we’ll bring your vision to life.
Can you help with the design if I don’t have one?
Customer satisfaction is our top priority. If there’s any printing or production error, we’ll replace or reprint your order promptly.
What is the standard turnaround time?
Turnaround time depends on the product and quantity. Standard print jobs take 2–5 business days, while larger or custom fabrication may take longer.
Will I get a proof before printing?
Yes, we always share a digital proof for approval before production to ensure accuracy and satisfaction.
Shipping & Delivery
Do you offer delivery across the UAE?
Yes, we deliver across all Emirates. We also offer express and same-day delivery options for urgent orders.
Can I pick up my order myself?
Absolutely! You can collect your order from our Dubai office after receiving a confirmation notification.
Is shipping free?
Shipping is free for select bulk orders or special promotions. Otherwise, delivery charges depend on the location and order size.
Payments & Invoices
What payment methods do you accept?
We accept online payments, bank transfers, cash, and company cheques. Details are shared upon invoice confirmation.
Returns & Revisions
Will I receive an invoice for my order?
Yes, every order includes a detailed invoice outlining the services and VAT details.
What if I’m not satisfied with the print quality?
Customer satisfaction is our top priority. If there’s any printing or production error, we’ll replace or reprint your order promptly.
Can I make changes after placing an order?
Changes can be made before final approval or printing. Once production begins, modifications may not be possible.
Store Hours
Monday – Saturday:
8am – 10pm
Sunday: Closed
Call Or Text
Mobile: +971 54 247 9918
Email Us
info@trizoneadvertising.ae
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