FREQUENTLY ASKED QUESTIONS

Simply click "Request a Quote" on any product page or use our quick quote form. Fill in your requirements and upload your artwork (if ready). We will respond within 30 minutes during business hours (9am–7pm daily).

We accept PDF, AI, EPS, PSD, JPG, PNG, SVG, and ZIP files. For best print quality, we recommend vector files (AI, EPS, PDF) at 300 DPI resolution. If you don't have a design, our team offers free design support.

Production time varies by product. Business cards typically take 2–3 business days. Signage and large format prints take 3–5 business days. Exhibition materials take 3–7 business days. Rush orders are available — contact us for details.

Yes, we offer delivery across Dubai and the UAE. Delivery charges depend on the size and weight of your order. We also offer free collection from our Al Qusais showroom.

Yes, for all custom orders we provide a digital proof for your approval before production begins. For large or complex orders, we can also arrange a printed sample.

We accept bank transfer, cash, and card payments. For corporate accounts, we offer credit terms. Payment details are included with your quotation.

Yes! We offer free basic design support for all orders. For complex design projects, our design team provides professional design services at competitive rates.

Minimum quantities vary by product. Business cards start from 100 pieces. Stickers from 50 pieces. Signage and large format items have no minimum. Contact us for specific product minimums.

Absolutely. We keep records of all previous orders. Simply contact us with your previous order number or describe the product, and we can reprint using your existing files.

Our primary service area is Dubai and the UAE. However, we do work with international clients for artwork preparation and can arrange international shipping on request.